Francine Forgues always goes the extra mile for student requests. If a file needs particular attention, she deals with it quickly and accurately to get the right results. She specializes in calculating grade point averages, and is always ready to assist her colleagues when they ask for help in this area. Her friendly service and wise advice are appreciated by students as well as her academic and administrative colleagues. Known for her expertise in admissions and scholarships, she tactfully answers questions from potential students and registered students alike. Her contagious good nature, positive attitude, politeness, commitment and empathy improve the student experience and greatly enhance the work environment at the Faculty of Education.