TEAM LEADER CUSTOMER SERVICE

Posted on Monday, April 1, 2019

*Must have own transportation. No public transit is available to the park. Supervises daily operation of parking, ticketing and gates staff

Duties

  • Train and mentor staff of the parking, ticketing and gates staff on how to provide extreme guest services while at the same time ensuring our guests
  • understand the rules and policies of the park
  • Set work schedules and manage staff availabilities and absenteeism
  • Supervise the work and be on hand to manage any escalation, comments or guest complaints
  • Accountable for balanced floats and cash receipts reconciliation & access to the safe.
  • Conduct appraisal and disciplinary meetings as required

Experience

  • Previous cash experience
  • Leadership material.

Must work well on a team

Ability to analyze and solve problems

Email: slalonde@calypsopark.com

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